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Brent, Central London, Ealing, Hammersmith and Fulham, Harrow, Hillingdon, Hounslow, and West London Clinical Commissioning Groups (CCGs) have merged as of 1 April 2021 to form North West London CCG. Brent, Central London, Ealing, Hammersmith and Fulham, Harrow, Hillingdon, Hounslow, and West London Clinical Commissioning Groups is transferring to the new CCG – North West London Clinical Commissioning Group on 1 April 2021. The new Clinical Commissioning Group will become the new data controller.

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Safeguarding adults and children

Safeguarding adults

Safeguarding adults is a key part of the function of our CCG.

Definition of an adult at risk

Safeguarding adults involves a range of measures taken to protect people and patients in the most vulnerable circumstances. The 2011 London safeguarding adults procedures use the term ‘adult at risk’ and state that such an adult may be a person who:

  • Has impaired mental capacity
  • Has a physical disability
  • Is frail due to age or infirmity
  • Has a learning disability
  • Misuses alcohol or other substances
  • Has mental health needs including dementia or a personality disorder
  • Is a carer subject to abuse
  • Otherwise in need of care or support.

We are committed to working in partnership with the local authority to fulfill their safeguarding responsibilities. The CCG also has the job of ensuring that the organisations from which they commission services provide a safe system that safeguards vulnerable adults.

Safeguarding adults’ responsibilities

In order to safeguard the welfare of all adults, especially vulnerable adults, we support the commissioning of high quality care for patients by:

  • Supporting the commissioning of high quality care for patients in the most vulnerable circumstances
  • Addressing failures in care with providers in line with the two Safeguarding Adult Boards policies and procedures
  • Improving services to patients through learning from all serious case reviews/serious incidents and national investigations and reports, such as Winterbourne and the Francis Inquiry
  • Improving services to patients through the involvement of vulnerable adults in the development and improvement of services.

How do you raise a safeguarding adults concern?

Safeguarding concerns may be raised by anyone:

  • The person experiencing the alleged abuse
  • Relatives
  • Carers
  • Members of the general public
  • Health and social care staff.

The Deprivation of Liberty Safeguards were introduced to provide legal protection for those vulnerable people with a mental disorder and a lack of capacity who are, or may become, deprived of their liberty within a hospital or care home and lack capacity to consent to being there. The safeguards exist to provide a proper legal process and suitable protection in those circumstances where, for a person's best interests, deprivation of liberty is necessary to keep them safe. The forms to apply for and complete assessments can be found here

Westminster’s safeguarding adults team is available to give advice on all matters relating to adult safeguarding, the Mental Capacity Act 2005 and Deprivation of Liberty Safeguards.

Westminster Social Services

Tel: 020 7641 2176 / 020 7641 1444 / 020 7641 1175 (9am to 5pm)
Tel: 020 7641 6000 (out-of-office-hours)
Fax: 020 7641 1593

Designated Adult Safeguarding & Clinical Quality Manager:

Victor Nene:

To tell Westminster about any concerns you have (known as 'raising a Safeguarding Alert') you can ring them on the above numbers or complete and send this alert form to them.

In the event of an emergency outside of these hours, please call 020 7641 6000 or the emergency services.

Westminster City Council has produced an easy read leaflet about safeguarding adults (available on the People First information website).