What is a Patient Participation Group?
A Patient Participation Group (PPG) is a group of patients who are interested in health and healthcare issues and who want to get involved with and support the running of their local GP practice. Such activities involved could include rolling out a flu campaign during winter, providing feedback on how the practice is run, and providing feedback on service providers (after being referred by your doctor).
Most groups include members of practice staff, and meet at regular intervals to discuss how to make a positive contribution to the services and facilities offered by the practice to its patients.
How do I join my practice's PPG?
If you would like to get involved, ask at your GP practice reception to see if your practice has a group. You can also find out more from the National Association for Patient Participation: www.napp.org.uk
Links to your GP practice website can be found here
Connecting local PPGs
Healthwatch Central West London have been commissioned to support Westminster GP Practice PPGs. They do this by raising awareness of PPGs, offering tailored support to individual practices and creating a network to help connect these different groups together, so that they can share best practice, brainstorm common problems and increase recruitment.
The first PPG celebration event was held on 12 June 2019, as part of the annual national Patient Participation Week, to celebrate the hard work and ahcievements of GP practice PPGs across the borough. Over 35 attendees attended, and feedback was positive. Achievements from local PPGs were shared at the event, and included:
Healthwatch are now in the process of setting up a PPG network, which met for the first time on 17 October 2019. This meeting focused on theprocess involved when the Care Quality Commission (CQC) inspect a local GP practice. The presenter shared information on how the CQC evaluates GP practices, where the PPG is involved in the process, and how a PPG can support the practice to receive a good rating.
The key learnings included:
PPGs can improve CQC ratings by:
For more information about the PPG work that Healthwatch Central West London are leading on, please contact firstname.lastname@example.org