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Brent, Central London, Ealing, Hammersmith and Fulham, Harrow, Hillingdon, Hounslow, and West London Clinical Commissioning Groups (CCGs) have merged as of 1 April 2021 to form North West London CCG. Brent, Central London, Ealing, Hammersmith and Fulham, Harrow, Hillingdon, Hounslow, and West London Clinical Commissioning Groups is transferring to the new CCG – North West London Clinical Commissioning Group on 1 April 2021. The new Clinical Commissioning Group will become the new data controller.

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Patient Reference Group

Talking Women

 The Central London CCG Patient Reference Group is a collection of patients, residents, community organisations and third sector providesr who work together to feedbackon Westminster health care services (exlcuding Queens Park and Paddington). The group support Central London CCG, who are responsible for planning and buying Westminster health care services. The group's role is to help the CCG engage and communicate with its patient population, with the ultimate goal of helping improve local health services and commissioning as a whole.

What is the aim of the group?

Aims include, but are not limited to:

  • Advising on the patient and public engagement strategy of the CCG
  • Acting as a critical friend, always drawing commissioning work back to the patient and public perspective
  • Representing your community/fellow patients and the public and not using the group as a way to pursue personal issues
  • Sharing any examples you know about best practice patient or public communications and engagement
  • Supporting our relationships with local community groups
  • Working with Central London CCG to maintain financial transparency and accountability so that patients can have confidence that monies intended for patient care are fully utilised for that purpose.

What are the responsibilities of the Patient Reference Group?

Responsibilities include, but are not limited to:

  • Shaping the agenda for the group's bi-monthly meetings
  • Attending these bi-monthly meetings, where possible. A note that membership does not require attendance at meetings – members can opt just to receive papers for information
  • Sharing your thoughts on the meeting agenda and papers via email/post
  • Sharing your thoughts on any other information circulated by the CCG or other PRG members via email/post
  • Feeding back any relevant health care messages from Central London CCG to a member's networks/friends/family
  • Inputting into the CCG's quarterly communications and engagement report, that is submitted to the CCG Governing Body. This report includes information on the difference that engagement has made to commissioning decision making and our services. 

What do the meetings involve?

The group meet every two months, and the location alternates each meeting (between North and South of the borough). This meeting has a chair who is also a fully voting member of the CCG Governing Body. 

The meeting agendas are shaped by the PRG members. Anyone can suggest and contrbute items to the agenda, including their own health care related presentations.

Click here to view the papers from the patient reference group meetings. 

Our Patient Reference Group members also help us shape our quarterly communications and engagement reports. These are new and as we begin this process they are helping us as we shape the format of these going forward.

The reports are presented at our Governing Body by our Patient Reference Group chair, who is also a lay member of the Governing Body.

Who can join?

We welcome inquiries from everyone, regardless of your background and experience. You don't need to have any knowledege or experience of working in NHS healthcare. 

Whether or not you have prior experience of participating in a group of this kind, we would like to hear from you.

How can I join?

For more information about the Patient Reference Group and to get involved, please email us at

We have also produced a leaflet that goes into more detail about our patient reference group, and includes all of our contact details. Please feel free to download this and share with anyone you think may be interested in joining. This can be found here.